Community Trust Bank

3.6
1.2K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Start banking wherever you are with CTBI Mobile for Android! Available to all Community Trust Bank online banking customers, CTBI Mobile allows you to check balances, make transfers, pay bills and find locations. Need to find a Branch or ATM closest to you? With Find Near Me, CTBI Mobile will discover your location and provide you with addresses and phone numbers on the fly.

Available features include:

Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers
- Easily transfer cash between your accounts.

Pay Bills
- Easily pay bills anytime.
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Files and docs, Contacts, and App activity
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
1.17K reviews
M Jane McClure
May 7, 2024
The app randomly requires user ID and password instead of fingerprint or PIN (that you have chosen) after an update. NONE of my other financial apps do this. Who remembers their login after using fingerprint for months? So all you CTBI customers out there that hate this app because it constantly forgets your fingerprint or PIN, it isn't forgetting: IT'S DESIGNED THAT WAY! It is just so frustrating! And I haven't even talked about how basic this app is.
5 people found this review helpful
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Gloria Minix
April 14, 2024
This is a good app but I get really frustrated trying to sign in. I have set up a code more times than I can count and still when I open the app many many times I still have to manually enter my password and get a code. It defeats the entire purpose of setting up a code or fingerprint sign in. This really needs fixed. Have no idea if u all will actually read or more importantly fix this but at least I have tried.
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Samantha L Morgan
March 2, 2023
Always resets itself and I have to constantly uninstall in the app and the install it again. Go through the dull process of user name, etc. It constantly gives me error codes, glitches or whatever you want to call them. They Only reason I keep the dang app is to be able to check my balance and transactions from time to time. Major bugs and issues need to be fixed in this app!
22 people found this review helpful
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What's new

We are continually working to deliver an exceptional user experience within the app. This update contains bug fixes and performance improvements. We will be sure to highlight any new features within the app as they become available.

App support