Central Pacific Bank(cpb.bank)

Central Pacific Bank

About this app

What’s New:

Experience the new look and feel of the upgraded mobile banking application from Central Pacific Bank. We’ve made it easier to access the features that will help manage your banking on the go. It’s digital banking the CPB way. 

Features:

• ✅ View and manage all accounts in one place


• ✅ Transfer funds between your accounts and to other financial institutions


• ✅ Bill payment with the ability to add new payees


• ✅ Live online chat with a CPB representative


• ✅ Send money securely to friends and family with Zelle® (1)


• ✅ Remote Check Deposit (2)


• ✅ Enhanced security with Biometric Face and Fingerprint ID login (3)


• ✅ Debit card management tools


• ✅ Near real-time notifications and alerts


• ✅ Smart Budgets based on your spending habits


• ✅ Flexible text-size settings to increase visibility

About This App:

All of your banking - without going to the bank. CPB’s mobile banking app makes it easier than ever to manage your finances. On top of the services you’ve come to expect (account history, remote check deposit, biometric login, etc.), check out the cutting-edge tools that give you a clear picture of your entire financial situation.

The CPB app gives you the ability to connect all your financial accounts in one place. See the balances on all your accounts without switching between apps. Manage your money in one place with tracking tools that will guide you to making informed decisions to improve your overall financial health. Plus, if you have any questions, you can simply online chat or call a CPB representative right from your app.

New enhanced security upgrades will help keep your information protected. Be safe and secure with out-of-band authentication, in-session alerting, and security scoring that will help detect any uncharacteristic behavior.

Download the Central Pacific Bank app today to take advantage of all the innovative features that allow you to bank and manage your finances in a way tailored to your lifestyle.

NOTES AND DISCLOSURES:

⁽¹⁾ U.S. mobile numbers must be enrolled with Zelle before they can be used. Available to U.S. based bank account holders only.



⁽²⁾ Some accounts are not eligible for mobile deposit. Deposit limits and other restrictions apply.



⁽³⁾ Only certain devices are eligible to enable Biometric Face or Fingerprint ID login.

Zelle^® and the Zelle^® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

^[1] Must be a CPB Digital Banking customer and enrolled in CPB Digital Banking to use this service. CPB Customers can enroll from cpb.bank or the app.


^[2] Transaction limitations may apply.



Your mobile carrier may charge for text messaging and data.

Central Pacific Bank, Member FDIC

Ratings and reviews

The app does not update balance for months on end. I asked the company and was told it might be delayed. There is a work around though that let's you see your balance. Go to "help and legal" -> "secure messages" -> "compose new message "-> "general" and when you click on the drop down below it will list your account and accurate BALANCE AMOUNT. Hopefully this helps someone. I just had to call them every time I needed a balance but I just figured this trick out today.

Great improvement from the last app. I like how I'm able to add and view my other accounts with other banks as well as my credit cards all in the app. The "External Transfer" feature saves me a trip to my other bank when trying to get funds there, and the fact that it is a "electronic transfer" vs a mailed check gets extra points from me. There's other features I want to highlight but I'm out of space, you really have to check it out for yourself. Great job!!

This app is good, but missing 2 key features I need on a regular basis, and 2 things that might be a glitch. I can't do principal only payment to my HELOC. I also can't get my amt due on the HELOC without opening the statement, which takes too many clicks to get to. Latest statement available is 10/29. So now there is no way to get amt due on the mobile app. When I do make paymt, it disappears from the pending so I get concerned that it didn't go thru. Waste time to make a call to confirm.

What’s new

Easily open a new account directly from our app. This update also includes minor enhancements and bug fixes.