
Awsan
Why the price of the Bicycle has been changed!!? I'm really disappointed at this service, it was really helpful for price being 3Rm for the first hour and it was just as helpful when it was 2Rm for the first hour, it made me want to use the bicycle instead of just simply book a Grab Car and most of my places I go the price somehow similar to ordering a Car. Now I really don't think I would ever use your service for the rediclus price I enjoyed it but now I have to delete the App.
3 people found this review helpful

Hasan binashoor
Terrible service and the bikes are in desperate need of maintenance. On top of that, the prices are ridiculously high — I paid almost 40 Ringgit for just an hour and two minutes! The pricing is outrageous. I absolutely do NOT recommend using this service as long as they’re charging this way. It’s nowhere near worth the money. Honestly, I wasn’t surprised to see how few people were using it and how many bikes were just sitting there unused — it’s basically a scam!
1 person found this review helpful

Glen Urbina
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So everything has worked amazingly well, the bikes/scooters are pretty good. I was using pay as you go, now I can't use the service because it says I have 1.35 ringgit outstanding. And the only way to settle it is by using the "wallet" and topping up a minimum of $20 but not by card as I was using pay-as-you-go. A way to forcing you to commit to the service? Edit: they're adding option to pay outstanding balance with card, settled the amount pending with them! Best support in the industry!
7 people found this review helpful
Hello sir! Thank you so much for writing in! Just to add some clarity, we actually have a minimum top up balance because payment processors charged a small fixed rate for every transaction - this means that when a user transacts a small amount on the fees are VERY high which we try to avoid! Nonetheless we are improving this step!