UMB SpeedApp

Universal Merchant Bank Ltd.

About this app

Enjoy convenient and secure banking with this innovative digitized channel. The available services offer flexibility with account management and the ease of executing financial transactions seamlessly. Customers benefit from real time account monitoring in a secure and simplified way.

Some of the key features of the UMB SpeedApp include the following:

Check Account Balances
-Check Transaction History
-Airtime top up for Self & Others
-Bill Payment Services
-Request Services – Statement, Cheque Book, etc.
-Locate Us – Branch & ATM
-Product Information
-Bancassurance Services
-Funds Transfer Services
-Loan Services
-Investment Services
-Card Services
-Standing Order Services
-Forex Rates
-My Profile

Ratings and reviews

I've been stranded on weekends a few times because I couldn't transfer money between accounts for ATM use. The App simply didn't work and no one from the call center answered. Whatsap messages takes a few days before you get a reply. Customer service is very weak. The Speed App is alright once you can get in, so for that, i give a 2star. Over all as a bank, to be honest, am thinking of closing my account.

I've gotten stranded on several occasions because of this app. I usually travel to remote areas of the country for work purposes and there are no branches there. I'm not able to access the app and transfer to my momo account. I always end up borrowing and can sometimes be embarrassing. It's not convenient to use this app at all. I'm considering changing to a more reliable bank. If you're seeking reliability in terms of transfer, I don't recommend UMB.

This app sucks heres why: 1. Slow as hell. You can rather walk to the bank and get things done faster. 2. Navigation really really really sucks. I updated the app. Was logged out. Tried to login again and got logged out after recieving a One Time Code. Having difficulties logging in again. 3. App says its free to use with mobile data. THAT IS A LIE! At least on MTN. 4. Transfer to mobile money is rarely available. 0/10 would not recommend at all. Go to the bank!

What’s new

Normal Bug Fixes