Parents Gateway

Ministry of Education (Singapore)

About this app

Stay updated on your child’s school programmes with Parents Gateway (PG). Receive information, respond to forms, book meetings, declare travels, access parenting resources, and more!

PG is available for mainstream MOE kindergartens, primary schools, secondary schools, junior colleges, Temasek Polytechnic and Ngee Ann Polytechnic.

PG uses Singpass to identify parents of students in these schools. Upon
successful authentication, the connection to Singpass will be terminated. Please remain logged in to receive notifications when schools send new posts. There is no risk of Singpass credentials being stolen if you remain logged in.

[Known Issues]
- Samsung S7 on Android 6 and 7 is known to have compatibility issues. To use Parents Gateway, please upgrade to Android 8

- Enhanced security measures have been put in place for rooted devices. The security measures is known to block apps such as Lucky Patcher and Rom Manager. Uninstalling these apps will enable you to use the Parents Gateway app.

- No or inconsistent notifications received by Oppo and Huawei devices. This is due to battery optimisation configurations set by manufacturer.

Parents Gateway is brought to you by the Ministry of Education (Singapore).

For queries and feedback, contact us at https://go.gov.sg/pgsupport.

Ratings and reviews

I noticed that sometimes i do not get Push notifications. It might be that when this app is not running in the background. No Notifications get pushed. I can see that others have given similar feedbacks. Eg. I did not received notifications the past 2 weeks and got a Notification today. Probably because I restarted my phone as the battery was flat. Upon logging in i can see that i have missed the past 2 weeks of notifications. This is puzzling. I am using the latest version on Android.

it was all okay. until the past month when I want to download attachments, it failed to load. I uninstall and install again but it still doesn't help..

When it works, it is great, but 1) for some users, the notification might suddenly stop working 2) recent update does not show in play store nor auto-updates but is only triggered when opening the app. As the nature of the app is to send parents letters and messages from school, rarely anyone will just open it if there is no notification. Hence, I missed a lot of messages from school over months until the form teacher prompted me over email as neither me nor my spouse responded to the message.

What’s new

What we have done:

- Bug Fixes and Performance Enhancements. We've squashed some pesky bugs and fine-tuned the app for a smoother experience.

Thank you for your continued support and feedback! If you love using our app, please leave us a review.