
Victor
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I filled a form to verify an account, provided all required data. The app says, that the answer will appear 'very shortly', but there's no sign for several weeks. I've sent an email to the support, but received no answer in a week. I think it's a disrespect, app is useless. UPD: As you can see, the team promised to check everything and get back to me soon. This never happened, although a week more has passed.
15 people found this review helpful
Ozan Elektronik Para A.Ş.
June 30, 2022
Dear Victor, we are sorry to hear that. Our support team will get back to you soon as possible.

AeternaMens
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They deleted all my cards, blocked my account as if "for verification", and blocked all transactions. I have provided everything they require several times, but the account is still on hold and support is not responding. Looks like a scam. I don't recommend anyone to deal with them. You risk being left without money. Update: nobody answered my email.
37 people found this review helpful
Ozan Elektronik Para A.Ş.
May 6, 2024
Hello, If you need support, you can contact us at info@ozan.com. Best regards.

Serge
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Got verified, topped up successfully. But there's a problem - I can't withdraw money via bank transfer due to some error. No answer from support. UPD: Now the "bank transfer" button is missing altogether. Please be aware, that you won't be able to withdraw your money
3 people found this review helpful
Ozan Elektronik Para A.Ş.
June 23, 2022
Dear Serge, you can contact us via info@ozan.com. Our support team will help you right away!