
Agun Gunardi
ada pas flex, ada pelita air... dua2x-nya useless.. dalam mo tambah Dine in .. hadeuh... tipikal Konoha.. new management new app...at the end just a bunch of trash app jangan malu liat tetangga air asia app, simple yet powerfull
Pelita Air
September 1, 2025
Halo! Terima kasih banyak atas feedback yang diberikan. Kami memohon maaf atas ketidaknyamanan yang Anda alami. Demi kenyamanan penumpang kami akan terus melakukan upgrade terhadap kualitas layanan Pelita Air. Jika Anda memerlukan bantuan, jangan ragu untuk menghubungi kami, ya. Kami dengan senang hati akan membantu. See you on board! ✈️

Fu Gun
The app is smooth but you can not complete your purchase and pay for a ticket. Not sure if the payment page is down but the same is happening on their website too. An awareness for this issue would have been great, but non-existent. This app is much better and smoother than other competition's app, but if only they could resolve this, because now my money will be going to another airline due to this issue.
3 people found this review helpful

Kaila Umrin Tauli
having issues with signup, it says that I haven't put upper case, lower case, number, and special characters for password when I did. but it won't save. please fix your bux perhaps
1 person found this review helpful
Hello! Thank you so much for your feedback! We apologize for the trouble you're experiencing with the signup process. I will escalate this to our technical team for future improvements. If you have any questions, please feel free to reach out to us via Live Chat or through WhatsApp at 08117110800. We’ll be happy to assist you. See you on board! ✈️