
James Mitchell
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Even though I chose "ASAP" for delivery, the app chose a specific time all by itself, then decided it couldn't achieve the target and nixed the order. Also, the Reward doesn't work, throwing an error message every time. Looks like a different restaurant will be getting my business tonight.
1 person found this review helpful

Raini McConnell
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So many bugs...sometimes crashes, sometimes loads with none of my recent orders or favorites. Always forces a 15% tip on a pickup order. You can click 'other amount' and enter your own and it will still apply a 15% tip on the checkout screen. There's no place to enter a note or a special request. Modifications on certain items don't work correctly. For example, I cannot order chicken lo mein without clicking "extra chicken" for an additional charge. I just call the restaurant now and order.
21 people found this review helpful
P.F. Chang's
April 11, 2023
Hi,
Please help us understand the the issue you are facing in depth. Please share the detailed issue by writing to https://www.pfchangs.com/contact-us. We'll ensure to look into it with utmost priority.
Thanks!

Chris W
App is full of shortcomings. You cannot edit your contact or account info in the app. You have to log into their website to make the changes. However, my login credentials that work in the app, will not work on their website, so I am unable to login. I have reached out to their customer support, and they were not able to help. Second, using the Chang's Cash is not possible. When attempting to use the reward, the app keeps throwing an error message saying the reward is not valid.
12 people found this review helpful