Play24: manage your account

P4 sp. z o.o. operator sieci Play

About this app

Do you use Play or Virgin Mobile services? Download the Play24 app and discover how easily and effortlessly you can manage your numbers. Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.

Flexibility:

- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.

Security:

- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.

Comfort:

- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.

As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at [e-mail] if you have any improvements in mind.

We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.

Let’s Play!

Ratings and reviews

Very bad because I have no way of translating it into English - 2019 After 2 years I've returned to Poland this app still doesn't have a feature allowing you to translate it to English I know quite a few people that im here working with that use it and the only major problem is every time we want to read something in the app or check packages etc. We have to use Google translate for it this is very frustrating and not accommodating for you English speaking customers very dissatisfied

Terrible application. I am not understanding why should I constantly top up my balance? Even if I have, like now, almost 11 zloty on it, yet there is a constant expiration date?? I have already bought internet, sms, calls...and yet I have to again top up my balance, otherwise, it will be blocked?! On what basis? It's a total mix-up between 2 languages. You either make it only in Polish or in English, or give a language choice to your users.

This is a scammer application. If you accidentally forget to buy a package yourself, it will activate some standard one and charge you 25 zł for a one hour call. It also often deactivate your tariff plans and it's difficult to find it again, so you can buy something what you didn't need

What's new

Do you pay for streaming services with Play or make your purchases in app store with us? Due to a change in regulations, we now allow you to give your consent to enable that convenient option. Plus, some customers will also be able to buy, completely online, fibre internet in Play24. For details, see the banners in the “For you” section. Feel free to update.