100K+
Downloads
Content rating
Everyone
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About this app

With the MEIN PŸUR app you always have your personal service portal at hand. Here you can easily and easily manage your PŸUR contract and get quick solutions to all questions and problems.

YOUR ADVANTAGES AT A GLANCE
• Track orders
• Manage contact, contract and payment data
• Analyze, fix or report technical problems with our unique troubleshooting assistant
• Receive up-to-date information on network faults and track fault resolutions
• Retrieve bills and itemized bills
• Reschedule and cancel technician appointments
• Report a move
• Get help with hardware installation
• Unlock TV Smartcard
• And if you need support: Simply contact our excellent customer service

DATA PROTECTION
Your data is safe with us. The processing of your data takes place within the framework of the applicable data protection law.

YOUR FEEDBACK
Let us know if there's anything we can improve and give your feedback directly in the app.

Do you like MY PŸUR? Then we would be happy about a review in the App Store.

Have fun with MY PŸUR.
Updated on
Sep 12, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

What’s new

In dieser Version haben wir die Barrierefreiheit weiter verbessert. Außerdem gibt es verständlichere Fehlermeldungen bei falschen Eingaben, optimierte Darstellungen im Dark- und Lightmode sowie Korrekturen beim Kalendereintrag für Technikertermine und bei Ladeanzeigen.

Wir entwickeln unsere App kontinuierlich weiter, um Ihnen bei allen Fragen und Problemen mit einfachen und schnellen Lösungen zur Seite zu stehen. Dabei hilft uns auch weiterhin Ihr Feedback in der App!

App support

Phone number
+493025777777
About the developer
Tele Columbus AG
mobile_dev@telecolumbus.de
Kaiserin-Augusta-Allee 108 10553 Berlin Germany
+49 176 55681601