
bill dean
Bait and switch. I regret putting in the effort to set this up ~10 years ago. It used to lead the pack until it changed it's model and forces a subscription on you after the promise of free remote access, then local access only, and now forced subscription for even local. Now just gives a splash page for a free trial. I wish I could get my money back but now I have to buy from a different company and put the rain machine in the landfill.
1 person found this review helpful

Dennis Peck
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I've had this since 2016 & it worked great. Last year, they charged if you wanted remote access. I was willing to use access only while on my local wifi network. Now, it won't even connect while in the same wifi network. I even factory reset it, but still no luck. I even tried their Direct Access. They say that it works, but I guarantee you that it doesn't. It basically is a brick since I can't control it. I'm getting a different brand and throwing this POS out.
9 people found this review helpful

Britton Marsden
My experience is much like the others -- worked great for years (I installed this in 2014) until they started charging for remote access. Fine, I get it, they have infrastructure costs. But the irritating part is that the app will no longer connect to the controller via a direct connection, whether you're on the same network directly, connecting via VPN, etc... I liked the idea of supporting RainMachine when they were running a good business. But now? Don't waste your money.
12 people found this review helpful