Paul Griffin
Fast & Simple IT IS NOT! I don't use it much as I dont find it that great! My main bug bare is the amount of time it takes to load / update the data when you start the app, it seems to takes several minutes rather than seconds! It lacks the ability to do the sort of tasks you'd complete whilst sat idle I.e. waiting rooms or train journeys, such tasks as matching and reconciling bank transactions. There's no way I'd bother to try and create a sales or purchase invoice, easier to fire up a laptop.
4 people found this review helpful
Sage Global Services Ltd
April 9, 2024
We appreciate the feedback and is invaluable helping understand the experience with app and identifying areas for improvement. Your input will be shared with the team to deliver a better experience. Thank you for your suggestions regarding task completion during idle moments, will be taken into consideration as we assess future updates to the app.
A Google user
Samsung Galaxy S7E. Great when it works! try to update my sales invoices but i repeatedly get an error message. however this is intermittent - sometimes it happens and sometimes it doesnt, which causes much annoyance when entering a long description on the invoice, only to have to cancel and try again later! when it does happen i go onto the web browser version first on my phone and next on the computer. still happens!! please please fix it! ive sent an email but not had even an acknowledgment!
16 people found this review helpful
Sage Global Services Ltd
August 6, 2019
Helen, we are really sorry to hear you’re having trouble using this App. We responded to your email, could you confirm you received that response and check if it works for you now? Thanks
Max W
I use Sage Accounting (as a bookkeeper) and love it. The app is a big miss. I'm a bookkeeper and a consultant. When I try to access MY account in the app - I just can't!! I can open all my clients books but not my own to complete invoices on the go. This is a delete for me. I'll wait until next year and try again. Hey developers! Accounting access also has their own parent account and it's not accessible in this app!!
1 person found this review helpful
Sage Global Services Ltd
April 19, 2024
Thank you for sharing your feedback with us. We appreciate your time and the opportunity to address your concerns. We regret the inconvenience. Could you please provide us with more details about the issue you encountered? Kindly reach out to us on mobile.accounting@sage.com. We would like to investigate it further towards a solution.