Kelly Gibbs
No good way to switch control among two or more fans. Bluetooth wont stay connected, keeps scanning and re-scanning. It will work eventually. Also seems to be missing any way to password protect or otherwise secure access to the fan control. Seem like anyone with the app could connect to my fans. Fortunately the usage numbers of the app are so low it's unlikely someone near me is using this. Please make the bluetooth detection more stable and reliable. It should not have to reconnect every 3-5 seconds.
17 people found this review helpful
A Google user
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I've ALWAYS had issues with the Android version of this app not being able to connect with the fan about 90% of the time and I have been unable to connect, at all, for the past 6 months. The iPhone app doesn't have the same issue. I just renamed the fan from the default "Fan" and all the sudden it connects on the Android app and seems to be working. If you are having this problem, see if renaming it works for you, too. Ideally, they'd fix the app, but still being v1.0, doubt they are going to.
17 people found this review helpful
Satellite Electronic (Zhongshan) Ltd.
April 9, 2019
Please mail to our customer service : custserv@hkcus.com, thanks.
A Google user
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The fan and light work perfectly with the remote control, but the Bluetooth doesn't work on any of my phones properly, and we have 3 different brands of phones. If you just want to use the remote, it works great. If you think you're going to use it through your phone, save $20 bucks and buy the cheaper one without Bluetooth!
11 people found this review helpful
Satellite Electronic (Zhongshan) Ltd.
December 3, 2018
Please mail to our customer service : custserv@hkcus.com, thanks.