Sunwai Customer Complaint

3.5
560 reviews
100K+
Downloads
Content rating
Everyone
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About this app

This App provides ease to general public in lodging complaints against Banks/MFBs/DFIs with the relevant forum/entities as per applicable laws and regulations. The App will be accessible round the clock and available at Google play store. Consumers may download the app and lodge complaints for Roshan Digital Accounts & General Banking through their mobile App. For lodging a complaint, the consumers need to register themselves at the portal through their personal details like mobile number, CNIC, email address, etc.
Updated on
Aug 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info, and Files and docs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
560 reviews
آفتاب حق Aftab-i-Haque
September 30, 2025
A Frustrating Experience with SBP's Complaint Registration App I recently tried to use the new app introduced by the State Bank of Pakistan (Sunwai) to register a complaint, but my experience was extremely disappointing. The app seems to be more of a hindrance than a help. the app is very temperamental – I struggled to receive OTPs on multiple occasions, which made it impossible to proceed.
2 people found this review helpful
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Rehma Lodi
September 15, 2025
Unable to login after signup. Also tried to forgot password, reset and then sign in again. still facing same issue
2 people found this review helpful
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THE PRIME
July 28, 2025
can't even login. just made my account and could'nt sign in. when clicked on forget password, it said invalid user info.
4 people found this review helpful
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What’s new

-Securtiy Enchanment
-Raast Feature

App support

About the developer
State Bank of Pakistan
Pak.CurrencyInfo@sbp.org.pk
Finance Department, I. I. Chundrigar Road Karachi Pakistan
+92 324 2339223