ServiceMonster

ServiceMonster LLC

About this app

Organize your business.
Schedule jobs, take notes, create invoices, process payments, and manage your technicians and their routes. Business management simplified.

Simple scheduling to fit your workflow.
Day, week, month, and agenda view.

The home screen with everything you need.
Search your account, add new customers, manage your leads, view account recent activity, manage all activities, customize company settings,

Complete job management from your phone.
Check-in and out of jobs easily, take photos on-site, contact customers, collect signatures, and edit work orders all from one screen.

Manage from the field.
With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess.

Ratings and reviews

Started working with this about a month ago, mandatory from our franchise corporate office, haven't worked with a software like this much, but it isn't very user friendly, programming seems to be done by some older school people not very up to date, seems like an app from when I was in high school in 2010, it's servers are over loaded so crashes alot. I'd definitely try another software if it was mandatory from corporate, seems they under bid on servers or picked off to much to handle.

Crashes and/or fails to load all the time. Apply card payment? Crash. New work order? Crash. Log in for the first time of the day? Crash. Actually manage to get your app to load your jobs for the day so you try to pull up a work order? Crash. This app used to be mostly functional with only a couple minor inconveniences here and there. But now it's almost unusable. This isn't limited to my device as I use this app on my Samsung phone and my work iPad. The one thing it's consistent at is crashing.

Great concept, but uploading images causes it to freeze/crash/get stuck and have to shut down, re sign in, upload 1 photo, all for it to do the same thing over again. If you fix the bugs and make the upload process better, it would be a great tool.

What's new

- Fixed keyboard to allow decimal point on tip entry
- Super Technicians can again properly edit already created appointments
- Resolved several bugs related to security roles not showing expected results on "settings" and "recent" pages
- Resolved a bug on the "New Order" screen when adding duplicate line items or packages