
Jeff
Wow, after that condescending response, I'm seriously considering changing banks! I like Wings, but in the 16 years I've had an account, their phone customer support has always been useless. Also their "free ATM" map has never been correct and calling customer support... See above. "Submit check" button doesn't say "submit check" until after you touch it. Plus, I haven't been able to get it to accept a check deposit for at least a year. And I do this kind of image stuff for a living!
3 people found this review helpful
WingsFinancial
October 16, 2025
Thank you for this feedback and review. We've tested mobile deposit on similar Android 16 devices without trouble. We have a video on our website with tips, but if those don't help we recommend trying on another device (if possible) and making sure the check design isn't abnormal. Some check designs are difficult for our app to recognize.

Noah G
Using the back button/action on my phone should go... Back. NOT Exit the app. Memos for money transfer between accounts should be visible within the app directly on the transfer statement. haven't figured out how to view them yet, making it a note that just disappears without a trace. also just general crashing while viewing account summary.
WingsFinancial
January 5, 2026
Thank you for this feedback and review. From most screens (except the main dashboard) the back button should return you one level "up" in the app. On the Dashboard, since there are no more levels up, using back should give an option to Log Out. You can also view transfer memos using the Transfer History tool (within Transfers, choose History).

A Google user
Used to work fine. Now every time I try to log in it gives an error message saying "Unable to complete request. Try back shortly." [12-25-2019] The above issue has been fixed. [12-25-2019] Issue #2: On the Wings Financial desktop site, there's an option to hide the accounts we don't want to see in our accounts list. This feature is especially helpful when you have access to multiple accounts, but only want to view your accounts. Can you PLEASE add this same option on the mobile app??
1 person found this review helpful
WingsFinancial
August 1, 2018
Hi Mar Keisha,
Are you still having this problem? If you call support services they can look at your account and troubleshoot this issue. You can reach them at 1-800-692-2274, option 6. They're available 7am-7pm Monday through Friday and 9am-1pm on Saturday.