CS Customizer

Sound World Solutions

About this app

The CS Customizer app allows users of Sound World Solutions' CS50/CS50+ Bluetooth Series personal sound amplifier, Companion, or Sidekick products to personalize their settings and control the device via Bluetooth link from their smartphone.

Under the "Personalize" tab of the app, an automated program will walk you through the steps in tailoring the performance of the listening device to your individual preferences. This tab also gives you the option to adjust the baseline setting of your listening device to one of three preset listening profiles, or to your personal profile

The "Settings" tab allows you to select two additional environmental settings designed to optimize the performance of the listening device in specific situations.

Restaurant Setting emphasizes the directional microphone to focus on sounds coming from in front of you and provide rejection of unwanted sounds in noisy environments. Entertainment Setting provides increased low frequency response for a more natural, balanced sound at musical or theatrical events.

The app also provides an "Equalizer" tab to adjust individual settings for treble, mid, and bass frequencies for a truly customized user experience. You can also adjust the volume, similar to the volume button on the listening device.

Finally, the "Tools" tab gives you the ability to change the language of the voice prompts in the CS50+, Companion, and Sidekick. You can also turn of the A2DP music setting if you do not use it and you don't care for the sound effects from the phone. You can also access the User Guide for the CS Customizer from the "Tools" tab.

Ratings and reviews

My previous review is out of date. Let's start over. I have been a satisfied user of CS50+ devices for about 4 years. I wound up using sort of plain vanilla settings, but I can hear voices much better when I have put the devices on. I do depend on the CS Customizer app. Now version 1.6.0 will not run at all. I can't say if this version previously worked. I tried to run the app to check settings and it doesn't work. I have done all the drastic steps for Android apps that crash, but no change.

Device had been working ok as long as you don't have a lot of background noise, but now the app continues to crash and I can't link the devise to my phone. I uninstalled the app and tried reinstalling, but now I get a message that the app was built for an older version of Android and may not work properly. No updates available. This message did not appear when I got the devise for Christmas, & I have the same Galaxy 9 Note. Too late to return now.

I got the CS device today (4/7/21). Downloaded the app. My android phone says it is connected via Bluetooth. The device reports, via audio, that it is connected. I bring up the app. Its screen says to "tap on 'No Hearing Device' below and pick a device from the list". The tap (right or left ear) gets a popup saying "No hearing device". That's it. The app. does nothing else. The phone and the device know they are connected. The phone streams an audio book just fine to the device. When I turn off Bluetooth on the phone, the device (via audio) reports that the connection was lost. The CS device itself appears to function properly, it is just the app. that is failing. I have a Moto G Plus, running Android 8.1.0. *Update*(4/9/21). I got the app. to work on my Android phone . Here is what I did. I turned off Bluetooth. I turned on location (I'm not sure this had anything to do with it). I removed the battery from the CS50. I brought up the app. I turned on Bluetooth. I installed the battery on the CS50. I waited a bit, touched "Right Ear" in the app, and it found the CS50. I don't know if the order of these events were important. Now even with the battery out, and Bluetooth off, the app has remembered my device. Now I give the device and app. 5 stars, with an aside: "the app. was hard to get working for me".