Root by Sudo

Sudo Africa, Inc.

About this app

Root is a payment service that allows you to create and manage payment cards, track your spending, & receive real-time transaction insights on all of your purchases.

Ratings and reviews

This is a good app. I have used it for some time now. However, many issues need to be fixed. For example, the app won't let me cancel my dollar card because i have a few cents in the card. And I couldn't withdraw the few cents because the app doesn't allow widthdrawal of cents.

Added some funds to my account yesterday so I could purchase something in dollar. 1. I couldn't get a Dollar Card. 2. I couldn't pay with the default naira card there. 3. Since yesterday I've been trying to take out the money and it's not working. I've tried everything, even contacted support, and it's taking more than 24 hours to get my funds my funds back. I have a deadline to meet and this is a very terrible first time experience.

Honestly, I don't know what to say. They gain your trust for a while, making you to invest more, and just when you reach a certain amount, your account gets locked on the issue of reconciliation. They stop responding to your emails. Don't take my word for it. I used a different email to reach out to them, and they responded very quickly, but do not respond to my usual email. I've been begging them to release my money for over 2 months now. Reconciliation 😔😔. Edit: still sent mail no response

What’s new

Cards to go