Suzanne Youngblood
- Flag inappropriate
- Show review history
UPDATE: Some new things have been added. The app works now often than it did. Still have issues with not being able to click to see all of my accounts. When this app works, it works beautifully and intuitively. Unfortunately, more than half the time when I open it, I can do nothing. I can see a little, but nothing is clickable. Tried updating, force stopping, uninstalling and reinstalling. Still. Same issue.
10 people found this review helpful
Ms. Red
Banking apps have one job - easy, uncomplicated access to my money. Not this one. This app is frequently offline with no notice and uses security theater that resets often. Trying to use Zelle is a nightmare through Sunwest. I use it because it's the only access I have... Not because I want to. Before someone asks, yes, I have reported it to the bank and both the OS and app are running the latest patches and updates.
5 people found this review helpful
Christine Temple-Wolfe
pretty easy to use mfa and sign in quickly. easy to get spot check and view charges, transfer money. wish mobile app had interactive chat before hot transfer to live agent. phone number needs to be displayed more prominently. ask for feedback on app in mobile and laptop/workstation devices for continual improvement.