Timegate+

TEAM Software

About this app

Timegate+ is the leading Global Workforce Management solution for field service workers. The Timegate+ mobile app has all the functionality needed to efficiently manage your workload from a mobile device.

● Start and stop shifts
● Ensure employee safety
● Raise incidents or escalations
● Conduct service responsibilities such as tasks and tours

The app also provides access to your employee portal, which allows you to book time off, view your schedule, look for new shifts, make requests, raise queries, view company announcements and more. *

*Subject to the security policies of your employer, not all features may be available to you.

Install Guide:
Timegate+ requires mobile systems Android 9.0 or newer
1. Ensure your mobile device is using the latest system update.
2. Install or reinstall Timegate+ from the store.
3. Once installed, ensure the Timegate+ app is allowed to access your device's location services.
4. Enter your username and password. If you do not have these, please ask a member of your management team.

Timegate+ uses GPS capabilities to monitor employees when enabled. When an employee books off of a shift, GPS tracking is no longer enabled. If you have queries regarding privacy and location tracking, please contact a member of your management team.

Developer: WorkWave

What’s new

- Fixed a bug that allowed users to view and complete incidents that were restricted to certain pay levels (#244261).
- Fixed a bug where untaking calls in the web portal was not reflecting in the mobile app (#256581).
- Fixed a bug preventing a Touch-and-Go tour from starting (#251475).
- Fixed a bug causing Touch-and-Go tour checkpoint scans not being logged intermittently (#251475).