NC Quick Pass
2.9star
293 reviews
10K+
Downloads
Everyone
info
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.9
286 reviews
Elizabeth Lowe
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September 12, 2024
It's just awful. I've never needed a password before, or if I had one I've forgotten it; I just go in and pay my toll fee. We don't drive on toll roads very often, and the fee is never more than $2.50. But with this new version, it wants a password. Fine. I tapped on "forgot" and it says it'll send a link to my email. It's been two days, I've asked for the link a couple times, and nothing's shown up in my inbox yet. I'm getting nasty letters because I haven't paid my $2.50 bill, but I'm tearing
6 people found this review helpful
Gary Blouin
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December 16, 2023
Really bad app. Says I am unable to login because my username and password do not match. I visually confirmed it's correct and I can login via my browser without issue. And to top it off, it locked my account for 30 minutes with a very brief message that you don't have time to read. This is insane. Now I'm dead in the water and scared to try and use the app as I don't want the account locked in the future. This is bad. Never seen anything so bad.
17 people found this review helpful
NC Quick Pass
December 20, 2023
Hi Gary, thank you for bringing this to our attention! We are not seeing any login system errors on our side. If the problem persists, please reset your password. If you need additional assistance, please reach out to us at ncquickpass.com.
K B
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December 12, 2023
The app works. However, it's 6 steps to set HOV status which I think is worse than the old app. It's unsafe to use while driving. The funny part is 1 of the steps is to acknowledge that it's unsafe to use the app while driving! :D There should be an HOV on/off on the main screen. Better yet, create a widget where we can turn HOV on/off without even using the app. Also, what's up with the 15 minute wait?
11 people found this review helpful
NC Quick Pass
December 20, 2023
Thank you for the feedback! To ensure your safety, please set your HOV status prior to travel or schedule your HOV trips in advance. It takes the system about 15 minutes to register your transponder as HOV. If you would like to purchase a NC Quick Pass transponder, you can do so online and set your HOV status instantly with the transponder switch.