UPCIC Mobile

Universal Property

About this app

With the Universal Property & Casualty Insurance Company mobile app, you can easily access your policy documents, make payments, file and track claims, find nearby agents and manage many other facets of your home insurance policy with the click of a button!

• ACCESS POLICY DOCUMENTS - One-stop shop dashboard houses your crucial documents in one place.
• MAKE PAYMENTS - Secure and confidential payment processing system.
• FILE & TRACK CLAIMS - Easy filing form with drop down menus and immediate updates.
• FIND AN AGENT - Locate your agent’s information or find an agent closest to you.
• MANAGE SETTINGS - Go paperless or manage your SMS notifications with a
single click.

Ratings and reviews

Probably the most poorly designed app I've ever had to use. it's full of content that would be better on a website, and doesn't have almost anything I would need. I cant see the message I've sent for customer service or any status update. when you submit docs you cant change the file name or tell what you've already submitted. I cant access my actual policy documents. this is just generally useless. I work for a file sharing company with a properly usable client mobile app, so this is bad.

Will not let me create a password. Must have at least one upper case (check), one lower case (check), digit (check) and special character (check), plus be at least 8 characters long (check). I more than complied with their requirements. Just will not allow me to create an account.

It's not easy to navigate. The notification/alerts won't let you change permissions to view documents. The app doesn't explain what a "Policyholder Company Name" means - personal, commercial, policyholder's place of employment, etc..? Communication via email thru the app needs to improve.

What’s new

Enhancements and bug fixes.