For the purposes of this Return and Refund Policy: Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Hardware Shack. Goods refer to the items offered for sale on the Service. Orders mean a request by You to purchase Goods from Us. Service refers to the Website. You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.