Westerra Credit Union

2.6
310 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Easily manage your finances with the free and secure Westerra Digital Banking app.*
FEATURES
• View account balances and history
• Transfer funds
• Pay bills and people
• Deposit checks right from your mobile device
• Access spending analysis
• Receive balance and transaction notifications
• Send secure messages and attachments
• Find free ATMs and shared branches
Have questions about the Westerra Digital Banking app? Please call 303-321-4209, 1-800-858-7212 or visit WesterraCU.com.
*Your mobile carrier's message and data rates may apply.
Federally Insured by NCUA. Equal Housing Opportunity.
See WesterraCU.com for full disclosures.
Updated on
Sep 25, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location
This app may collect these data types
Photos and videos
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
296 reviews
Ambrosia Stenson
August 3, 2022
The old app worked well, this app is nothing but problems. It doesn't show transaction information. It doesn't update balance information. I thought my direct deposit didn't go through, but when I called they said that it had and what they show as my balance wasn't the same as what the app showed, suggested I refresh the app. Did so, nothing. Uninstalled and reinstalled, now won't accept my password AND doesn't have an option to reset the password just have my user ID emailed to me.
15 people found this review helpful
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Westerra Credit Union
August 18, 2022
Hi Ambrosia, thank you for your feedback. Are these things still not working? Please email us at Email@WesterraCU.com to see how we can assist you. Please know that we will have a new Android release that will address some known issues with the app, and will have more banking tools in future releases. Thank you
Jesse Goodrich
August 25, 2022
Updated: Make sure you manually update the app after downloading it. Couldn't transfer money between checking and savings in the app before having to manually update. Most of the info on transactions is now just gone, just that you had a "POS" transaction with the amount and no further info on where the charge came from. You also can't set up biometric logins anymore. Which sucks cause I liked doing that before. Old App worked great the entire time I used it.
4 people found this review helpful
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Westerra Credit Union
August 26, 2022
Hi Jesse, thank you for your feedback and for updating your review. We're sending your feedback about the POS transaction info missing and biometrics to our team. If you're still having issues with transferring money between accounts, please email us at Email@WesterraCU.com. Thank you
Andrew Carter
September 13, 2022
In my opinion, baffiling levels of incompetence. Looks nice but they broke it completely for android (android is now sporadically working) very unreliable. The app is inconsistent with what log in it wants to use. Sometimes it logs you out in the middle of an action. If you do not manually close the app it will reopen to the previous screen showing account info, which feels insecure for a bank app. The new app has also lost features and functionality that I would consider standard for banking.
18 people found this review helpful
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Westerra Credit Union
November 14, 2022
Hi Andrew, thank you for your honest feedback. Are you still having issues with the app? If so, please email us at Email@WesterraCU.com for assistance. Thank you

What's new

* Bug fixes and visual improvements.

App support

Phone number
+18008587213
About the developer
Westerra Credit Union
DigitalandInnovation@westerracu.com
3700 E Alameda Ave Lbby Denver, CO 80209 United States
+1 510-390-2320