BLUE App

TUI AG

About this app

The BLUE® App is your personal holiday planner at your TUI BLUE hotel – free of charge.
Get in the holiday mood for the best time of the year before your arrival and never miss an attractive offer again.
You will find in the BLUE® App:
• comprehensive information about the hotel, surrounding area and tips for the best local sights
• the daily activity programme
• an integrated digital pinboard - for exchanging and meeting up with other hotel guests
• inspiration for your next getaway, which can be easily booked via the app.

Our BLUE® App also offers you the possibility to book the following hotel services easily and conveniently via the app:
• services and extras 24/7
• table reservations in our à-la-carte-restaurants
• Reservations for our various activities such as fitness classes, tennis or for relaxing moments in our private daybeds
• Activities for our younger guests through our childcare programme
TUI BLUE. Hotels designed for you. Modern and high quality hotel experiences tailored to your individual needs. Look forward to numerous sports activities, a varied and creative cuisine and endless opportunities to gain new experiences and collect unforgettable memories.
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ONLINE QUARREL SETTLEMENT ACCORDING TO ARTICLE 14 PARAGRAPHS 1 ODR-VO:
The European Commission provides a platform to the online quarrel settlement (OS) which you find under http://ec. europa. eu / consumers/odr/.

Find further information here:
https://www.tui-blue.com/en/en/legal-information/imprint/

Ratings and reviews

Worst app I have ever downloaded. 5 star hotel using this!! Greece doesn't even show up in the main menu. We are in Crete, so how does that work! When you eventually find the hotel with lots of messing about, you can't even see anything to book restaurants as directed by the reps. Even they said the app was in their words... "not user friendly!" I didn't realise they actually meant, NOT USEABLE!! This is so bad, it would put me off booking a Tui holiday again. Shame. Hotel is amazing!

Hard to navigate, wouldn't let us book hotel experiences, kept going in circles, and being taken to buy new holidays, not just info about the holiday we are on. Hotel info is not correct, such as restaurant opening hours, entertainment programme, information on how to work the air conditioning, fan, call buttobs, how to get room fridge filled would be useful . Felt like it was designed to sell us stuff.

I have to give credit where it's due. The Devs are obviously alive to reports of issues and the most recent update on 09/04/24 solved the flickering issue. The app has loads of useful information for the TUI Blue resorts and it's easy to navigate.

What's new

- Bugfixes und Stabilität