Heymondo - Travel Insurance

Heymondo

About this app

These services will make your life easier while traveling:

24/7 Online doctor chat. Dedicated chat service with specialist physicians.
Free support call. Get in touch with the assistance platform through an internet call.
Incident management. Manage, in a swiftly and simple way, any trip-related incident.
Customer area and policy consultation: Access your data and policy details anytime.

Always close to you. Heymondo

Ratings and reviews

Be cautious with these guys. Buying the insurance, in the past, has been inexpensive and easy. I have never tried to make a claim, that would be the true deciding factor for this, however, it's a big red flag when the app, and the website (mobile and desktop) are all buggy. I get an error when trying to purchase, because my end date gets replaced by "invalid date", and there is no way to fix that, also no customer service available (outside of emergencies) on weekends.

I'm only speaking about the app no the business. I've already paid my insurance now I want to open the app. I select the first option where it mentions that I could register or log in. But I can't find the registration page I'm only allowed to log in or forgot my password which does not send an email. Which makes the app useless and a frustrated customer

The app is now called 'meeting doctors' it says it's 24hrs support but I just logged out from the app because a bot told me that no one is online right now. I am more disappointed about the service than the app. It's been an extraordinary year for me in terms of travel, having covid and other medical issues on two separate occasions but it's super hard to claim anything from them.

What's new

Continued usability and design improvements