Generali Srbija

Generali Osiguranje Srbija

Contains ads

About this app

The Generali Serbia app is for anyone who wants to buy quickly and easily:
• Travel Insurance,
• providing roadside assistance,
• household insurance,
• home emergency insurance,
• Damage to the mobile phone screen - SMART package - is not operational,
• Pet insurance
Payment by credit card or payment slip is possible. Banca Intesa payment cards can be paid in installments without interest.

Generali Serbia application also offers you the following:
• Benefits for clients through the WINNING program - get discounts at DOBIT partners by displaying an electronic WINNER card that is inside the application
• View policy information on the Client Portal
• Product catalog overview
• Special customer service for SMART package users:
o Online doctor
o Substitute driver
o Special service services - checking the availability and reservation of hotel accommodation, car rental services, as well as checking prices and reservations at restaurants, theaters and the like
• Detailed instructions for handling the case:
damage to the insured household or traffic accidents at home or abroad
about the necessary medical assistance in Serbia and during your stay abroad, with the possibility of a free call and a chat with Europ Assistance
o damage when securing a mobile phone screen from damage (SMART package)
o occurrence of an insurance event in a pet insurance
• Information on reimbursement of travel and voluntary health insurance costs
• Information on the required documentation for claiming home insurance claims, insurance through utilities, vehicle damage under auto liability insurance and casco insurance, for additional health insurance, mobile phone screen damage insurance (SMART package), and insurance against a consequence of the accident of an Intesa Hit current account owner
• Information on the required documentation for registering a pet insurance case
• Allowed direct call and e-mail to Generali Insurance Serbia Contact Center
• View locations of all branches and view the location of the nearest branch
• Emergency call enabled (police, fire department, ambulance)

Ratings and reviews

Keeps crashing on each action. Even if I am already signed in, some actions ask for additional login.

Impossible user experience. I tried to register an account 3 times and after overcomplicated register process I was not able to log into personal part of the app. This is absolutely horrible, I will never recommend this app and this company to anyone. I am disappointed and angry.

Generali is a trash company, never use it. Clown from Generali support responding that I should update my application to a new version, but I clearly stated in my previous review that there is NO new version of application in play store. I have LATEST version, and latest version of appl not working and giving me error suggesting to update application. Furthermore, support button in application NOT WORKING also with the same error. How stupid should be your developers to BLOCK SUPPORT BUTTON?

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