Gary Monk
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The app no longer works. Hangs up on login. Deleting and re-downloading the app does not fix the issue. Tried on multiple devices (Android, iPhone). Used to work seamlessly for years. There is no way to manage certain account features on the Telekom website, so the app is critical. Please fix ASAP.
4 people found this review helpful
Magyar Telekom Nyrt.
November 2, 2023
Szia Gary! Kérjük, m.me/TelekomHU oldalunkon vedd fel velünk a kapcsolatot. Ellenőrizzük, hogy mi okozhatja a gondot. ^Oszkár
bioLarzen
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App kicks me off for no apparent reason, requires a code for logging back in, gives me a 5-minute window to use the code - then sends the code 15 minutes later... and this happens repeatedly. I havent been able to pay my bill for over half a day because of this. And this is a telco company... Customer service is impossible to contact, AI "assistant" is hopelessly useless for even the most basic things. Pure frustratlon. How on earth can such a big brand allow to have such poor service?
3 people found this review helpful
Magyar Telekom Nyrt.
August 13, 2024
Hi! We recommend that you delete the application from your device and then download the latest version. If you still experience an error, please contact us at m.me/TelekomHU so that we can help you as soon as possible. Thank you for your cooperation! ^Lia
David P
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Excellent compared to Vodafone! Translations are available (Eng and Ukrainian!), but not everything is translated and not everything is translated well (hence, 4 star. Well, that and a few other minor things).
Magyar Telekom Nyrt.
September 16, 2024
Hello David! We are happy to know you like our application! The app is under continuous development, we are adding new features from time to time. We trust that you will be happy with the changes in the future. ^Kata