UMANG

MeitY, Government Of India

About this app

UMANG (Unified Mobile Application for New-age Governance) is envisaged to make e-governance 'mobile first'. It is developed by Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD).

It is an evolving platform designed for citizens of India to offer them access to the pan-India e-Gov services from the Central, State, Local Bodies, and Agencies of government on app, web, SMS, and IVR channels.

Key Features:
- Unified Platform: It brings together all government departments and their services on a single platform to provide better and easier services to citizens.
- Mobile First Strategy: It aligns all government services with the mobile first strategy to leverage mobile adoption trends.
- Integration with Digital India Services: It provides seamless integration with other Digital India Services like Aadhaar, DigiLocker, and PayGov. Any new such service will automatically be integrated with the platform.
- Uniform Experience: It is designed to enable citizens to discover, download, access, and use all government services easily.
- Secure and Scalable: It supports Aadhaar-based and other authentication mechanisms for service access. The sensitive profile data is saved in an encrypted format and no one can view this information.

Key Services:
UMANG provides easy access to a plethora of Indian government services ranging from – Healthcare, Finance, Education, Housing, Energy, Agriculture, Transport to even Utility and Employment and Skills.

Key Benefits for Citizens:
- Single-Point Ubiquitous Access: All government services are available for citizens on a unified platform for easy access through multiple online and offline channels (SMS, email, app, and web).
- More for Less: Only a single mobile app needs to be installed instead of each app of each department.
- Convenience: Citizens do not even need to install or update the app again to avail government services if more services are added to the platform.
- Saving of Time and Money: Citizens can anytime and anywhere avail these services through their mobile phones, desktops, and laptops without any need for visiting the department office and standing in queues.
- Uniform Experience: All the government services including payment-based transactions provide secure and uniform experience.

Ratings and reviews

⭐☆☆☆☆ Frustrating Experience – Needs Major Improvement The UMANG app is supposed to make access to government services easier, but instead, it’s been a nightmare. The app crashes frequently, loads painfully slow, and many services just don't work. Every time I try to log in or complete a transaction, I get error messages or timeouts.

The app is very slow while typing in forms or search boxes. The keyboard often freezes or doesn’t respond immediately. When I type, the input shows up after 4–5 seconds, which makes it very frustrating to use. This is not an issue with my phone, as other apps work smoothly. Please fix the input lag and keyboard response in the next update.

From many past months, this app is getting tiresome whenever login in. it keeps on loading, loading, loading and when something appears, it then pushes out saying "time out"! Neither the "tracking claim" nor the "submit claim" is working. Whoever the developers are, please get into the backend of this and make the app better again as, for many middle class people like me, are also dependent on the whatever possible PF amount withdrawal every month to run the family.

What’s new

Bug Fixes