jansunwai

Chief Minister Office Uttar Pradesh Government,

About this app

Uttar Pradesh Government has launched the mobile App for registering citizen's grievances/suggestions. The Mobile App is linked to the Jansunwai(IGRS) portal of Uttar Pradesh Government, where grievances/suggestions can also be registered through Web (jansunwai.up.nic.in). A fast and user-friendly interface has been provided for registering and tracking of grievance through mobile phones. Each Grievance will be provided a unique Reference number. Citizen can use this reference number to track progress of grievances, send reminder & also for giving feedback after disposal. After successful registration, the reference will be automatically forwarded to the concerned officer for redressal.

Ratings and reviews

Easy to visit & register a complain, but too difficult to get resolve. There is no time bar for resolution. It takes several months.

False reports are being submitted. 90% reports are false and misleading. No follow up system available till the complaint is resolved. Couldn't log in the app due to technical issue since 27/10/2025.

This app was effective when it was launched but now the government officers are well trained to manage complaints by filing forged and convenient method of reports attachments. in short unless you have good hold in tahsil or you won't pay nothing will be happen.