Prison Video

Name: Prison Video
Availability: InStock
Rating: 4.170000076293945 (1857 reviews)
Author: Phonehub IO Ltd

Phonehub IO Ltd

4.2

1.86K reviews

100K+

Downloads

Everyone

About this app

From the same team behind the award-winning service, Prison Voicemail, Prison Video enables approved social contacts to take part in video calls with loved ones in any UK prison operated by HMPPS.

Typically, prisoners are allowed up to 2 free video calls per month.

Simply register, add your contact and request your first call.

This service is not currently available for prisoners held in the United States.

Need help? Contact the team on support@prisonvideo.com

Updated on

Aug 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Personal info, Photos and videos, and App info and performance

This app may collect these data types

Personal info, Messages and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.2

1.77K reviews

Jacinda Smith

August 23, 2025

I think the prison video calls are a really good way to stay in touch with your loved ones.

1 person found this review helpful

Ann Davies

August 20, 2025

my video call too, my son, didn't happen i waited the hole 30 minutes everything was fine my end but my son was not there can someone contact me to let me know what happened thank you

Phonehub IO Ltd

August 20, 2025

Hi there, we are so sorry to hear that your call did not go ahead as planned. While we don’t have control over what happens inside the prison itself, we’ll happily investigate this for you and advise on what may have happened. Please get in touch with our support team at support@prisonvideo.com, and we’ll look into it for you.