MyFastweb

Fastweb SpA

About this app

MyFastweb is the free application dedicated to residential and VAT customers, which allows you to manage your Fastweb subscription and your Internet Box.
To access the app, simply enter your MyFastweb username and password and activate secure access with biometric recognition.

With MyFastweb it is possible:
- follow the line activation phases
- manage the configuration of your Internet Box
- install the Booster and configure built-in Alexa
- control consumption and extra expenses
- consult your Fastweb account, check the status of payments and proceed with the settlement
- top up Fastweb SIMs
- contact Customer Care, or find answers to the most frequently asked questions
- check the progress of your requests
- consult current promotions and find the nearest store.

MyFastweb allows you to monitor your consumption and remaining mobile SIM credit in real time, directly from your Wear OS smartwatch

Ratings and reviews

as a celular service provider you guys expect either only italian people to use your services or the entire world should learn italian, because your app dosen't support English and i had to suffer so so much, there was no help, neither your customer service number had any English option. there was some random deduction without any explanation. finally i had to discard your sim and take another company connection!

For 4 months, Whenever I try to recharge my phone, it is not accepted due to the system failure

The worst app ever! It is impossible to get the assistance except for the malfunctioning bot. It falsely displays the unpaid bills as paid until they expire, and it would not let me change the payment method, there is an error every time. Ever since my old card expired I had to pay for the bills manually, which I can do only after they expire. Worst experience!

What's new

MyFastweb consente ora di monitorare in tempo reale i consumi e il credito residuo delle SIM mobile, direttamente dal proprio smartwatch