MyPower

2.5
1.81K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The Kenya Power App allows you to access a wide array of services including bill enquiries, prepaid meter enquiries, power quality reports and interaction with the customer care team.

Key Features include:
Postpaid services
• Bill balance request
• E-bill registration
• Submission of meter readings
• Billing complaints & suggestions
Prepaid services
• Prepaid token purchase
• Last token inquiry
• Prepaid meter complaints & suggestions
Power quality reports
• Power failure reporting
• Outage maps
• Scheduled power interruptions
• Other power quality complaints and suggestions
Kenya Power employee authentication with Jua for sure
Updated on
Jun 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
1.78K reviews
Sammy Micheni Kamundi
June 27, 2024
No meter reading menu available
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A Google user
August 23, 2019
Every time I try to login the app with my username and password. It shows me the error "you have entered an invalid username or password" before it used to be fine. Visited the nearest kplc off and I was told system issues, and to keep on trying after some time. Is there any support team from kplc who can assist me on this. If there is some one good, if not then this app is useless for me
210 people found this review helpful
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Ken Agallo
March 14, 2023
Good app, albeit with a few hitches (doesn't load on first tap, and remains on 'loading' screen... Also there should be an option to activate notification for scheduled power interruptions for those interested in getting such crucial info to download and check areas to be affected.... It would be a nice addition to the app...
80 people found this review helpful
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