루나플러스 LUNAPLUS

블룸에이아이

About this app

Now Luna Plus on your mobile! (beta)

Lunaplus, which has been loved by numerous companies, has been reborn as a mobile app.
Now you can check and answer customer inquiries anytime, anywhere with a smartphone even in an environment where a PC is not available.
Start a convenient live chat with LunaPlus.


※ What can I do with Luna Plus ※

◈ Consultation Status

Consultation history at a glance
You can check the status of the entire consultation, my counseling status, and counseling status at once.

◈ Chat Consulting Function

Anytime, anywhere 'real-time consultation chat'
Respond quickly to customer inquiries. Your satisfaction will go up.

'Notify me' when a consultation is received
If you want to be notified, leave the notification setting ON.

If you want to change the status of the consultation, change the consultation status.
You can change your status according to the progress of the consultation.

Send emoticon
Use emoticons to make your answers even more fun.

◈ convenient function

'Macro' for frequently used answers
Respond quickly and easily with pre-registered images and texts.

Camera shot / photo transfer
You can take a picture and send it to the customer during the consultation.

· Album artwork transfer
Transfer photos stored on your device.

Customer Notes
Easily register and check notes for consultation.


[Notice]
Luna Plus is currently in beta, and only authorized vendors can log in. Please use it on a PC until the official service is opened.
Android OS version 7.0 (Nougat) or later is supported. Please use a device that supports Android operating system version 7.0 or higher for smooth service.
· If you turn off push notifications on Android 8.0 (Oreo) and then turn them back on, notifications may not work properly. Please set the importance to "urgent" in the device notification settings.
Tablet devices are not supported.
Data charges occur when not connected to Wi-Fi.
· If your network is slow or your device doesn't have enough memory, the app may not install properly. Please check your network and device status and try again.


[Access Rights Guide]

Optional access rights
   Camera: Take a picture and send it during a conversation.
   · Storage: Use to import photos from your phone.


[Service center]
Lunasoft Co., Ltd. LUNASOFT corp.
325 Teheran-ro, Gangnam-gu, Seoul
1644-4998
Weekdays 09:30 -18: 00 Lunch 13:00 -14: 00
Closed: weekends and holidays
[e-mail]




© LUNASOFT. All Rights Reserved.

What’s new

[Version 1.3.0] - 앱 사용시 불편한 사항을 개선하였습니다.