정부24(구 민원24)

행정안전부

About this app

1. Service

- Complaint application is a service that allows you to view, apply for, and issue civil petitions through the Internet anytime, anywhere, without visiting an administrative agency.
- Civil petitioners can receive information such as processing agencies, required documents, fees, processing deadlines, and related legal systems for 5,000 types of civil affairs, and mobile services are provided for frequently used civil affairs services. In addition, services provided by central administrative agencies, public institutions, and local governments of the Republic of Korea are classified into 12 categories, and customized services necessary for individual life are provided in various ways.
- It is updated daily, and provides a total of 90,000 services by field and customized.

2. Grants24

- Subsidy 24 is a service that provides personalized guidance on various benefit services (cash, in-kind, etc.) provided by the government without having to visit the websites or counters of various administrative agencies.
- Some services can be applied immediately, and services that can be applied immediately will be added continuously.

3. Policy information

- Policy information is a service that provides major news, policy information, and operating systems of government agencies such as central administrative agencies, local governments, and public institutions.
- With this reorganization, you can check government policy data in one place. News and press release-oriented materials are provided by categorizing them into policy news, research reports, and publications.
- Contents are classified into 18 categories to improve ease of use, and you can easily and conveniently find data with the policy information search function.
- In addition, it provides basic information such as organizational charts, institutional introductions, and budgets of central administrative agencies and local governments, as well as business and department contact information of central administrative agencies.

※ Information on access rights

[Optional access rights]
- Location: Used to guide the location of care facilities
- Phone: Used to check the authentication status of the device
-Camera: Used for scanning QR codes and barcodes, such as electronic certificates and document checks
- Files and media: Used to transfer or store photos, videos, files, etc. on the device

* You can use the app even if you do not agree to the optional access right.
* If you do not agree to the optional access right, it may be difficult to execute some of the service functions normally.
* You can set and cancel permissions in the phone settings> applications> government24> permissions menu.

Ratings and reviews

Absolute nightmare to navigate and even after entering information 5 different ways, it still won't let me complete this mandatory survey. Bureaucratic he'll hellscape.

Worst app Ever ( A nightmare for foreigners as you can't translate anything)

WHY!?????!!!!!! What HORRIBLE human created this?? Why does this exist?! I just want to use my sim card for my phone!!! Why do I need THIS app to unlock it, and why can't I search for what I need or at least screen shot it to translate it because 한국어 잘못해! This is a cruel joke. Don't do this to people.

What’s new

국민을 위한 맞춤형 정부 서비스 정부24+

1. 이용자를 위한 서비스
- 직접제공형 서비스 : 6개 기관 (교육부, 국세청, 보건복지부, 고용노동부 등)
- 기관연계형 서비스 : 5개 기관, 28개시스템 400여개 서비스 연계
- 모든 혜택을 조회하고 선제적 알림 서비스

2. 모바일 앱 성능개선
- UI/UX 최적화
- 앱 실행속도 단축