Ivan Agafonov
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There's no information on the organization that charged the card in the operations history. But there are two lines of useless Info on the types of operation (digital goods, outlets...). Fix it asap please, otherwise it's unusable. Previous app is better so far. Upd: when a payment is returned, the status is displayed incorrectly - as "rejected".
10 people found this review helpful
Freedom Finance Bank
December 1, 2023
Good afternoon Thank you for message. We are working to improve the application.
Evgenii
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The app has become much better but there are some issues, such as 1. hide balance function doesn't work properly when turning it over. Pls add a button to hide balance or hide balance by sliding it to the left 2. Currency conversion is hidden and add certificate requests for Embassies etc. 3. In transaction history, it could be convenient to see all rejected transactions, including failed ones due to geo-restrictions or limits. All rejected transactions should be highlighted with red colour.
Freedom Finance Bank
December 14, 2023
Good afternoon. Thank you for your feedback. Your wishes have been forwarded to the development team. Thank you!
Dmitry Kim
Constantly logging off. Need to login with sms code. Very poor usability, a lot of space on the screen is free, but at the same time you need to go down the menus for a lot of features
2 people found this review helpful
Freedom Finance Bank
April 11, 2024
Hello, thank you for your feedback. Please contact us about this issue at salem@bankffin.kz or +77761595595 (whatsapp).