
Bunny
the app works good enough, but every time I update it I have to log in again and every time I log in I have to receive an SMS with a code even after using fingerprint verification, not even my bank app has so many layers of annoyances
Línea Directa Aseguradora S.A.
June 30, 2025
Hola, tendremos en cuenta tu comentario para futuros desarrollos. Gracias.

Toble Rone
Useless app. To be honest I was not expecting anything decent from Linea Directa. My experience with this company has always been painful. They never respond to email queries in a timely manner. Their 902 numbers are expensive and they are far too slow to respond. I needed an emergency repair last year but this company declined it despite the policy terms that said I was within my right to make such a claim. Their homeclaims department are trained to decline claims no matter what! AVOID LD!
8 people found this review helpful
Línea Directa Aseguradora S.A.
January 10, 2023
Lamentamos que tu experiencia no haya sido satisfactoria. Agradecemos tu comentario que nos ayuda a mejorar. Un saludo.

A Google user
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Can't log in. It won't accept my customer ref and password. It just says "Check the entered details are right" in English. Tried emailing the Spanish developer, no reply. I was promised that I would be contacted by the developer by Direct Line UK but no, nada.
3 people found this review helpful
Línea Directa Aseguradora S.A.
October 30, 2018
Hello Ian. I have informed our international department, and they will contact you shortly with a solution. Thank you.