Sampath Vishwa Retail

Sampath Bank PLC

About this app

As the leading internet banking solution in Sri Lanka, trusted by over one million users, we consistently strive to enhance your experience and make your daily transactions safer, faster and easier.
The Sampath Vishwa Retail app embraces the future of internet banking and our new look and feel will do just that.

Features to look out for;
 Featuring an enhanced user experience with a whole new interface
 Ability to login with Biometrics (Face ID, Fingerprint)
 Perform transactions with biometrics.
 Tag your frequent payees and billers as favorites
 Payments to favorites in no time
 New quick actions space
 New experience in messaging
 Repeat transactions feature
 Easy access to your accounts and cards
 Full and partial loan settlements
 Change per transaction limit of your card
 360 degree view of your credit card transactions
 Open and close Fixed Deposits online real time
 Device management and many more….

Simply login using your existing Vishwa User ID and Password to experience the new App.

Discover our functionalities;
 Pay your bills, save payment details and schedule future payments
 Open Savings and Fixed Deposit accounts instantly
 Transfer funds to any bank in real-time
 Send money to anyone via Mobile Cash service even if the receiver doesn’t have an account with Sampath Bank
 Obtain Web Cards online
 Obtain instant loans against Fixed Deposits

Ratings and reviews

Frustrating to use more than convenient. List of issues I keep facing: 1. Keeps saying time out, you have to re-enter your bio metrics and pin when opening the app 2. Sending messages to management or one within the app doesn't actually send so you have to find an alternative 3. OPT fails, when sending money or making payments or even setting up a FD, when the OPT comes and it auto fills the password I end up with a "failed" message. I can't really recommend this app to anyone.

Every single time, it asks to enable biometrics for future logins even though I do that multiple times. When I try to do pawn settlements, the transaction always fails. Also, why would you ask to set a pin for every session if the user can set the fingerprint or a biometric as well? It's either one or the other. Also, the Vishwa web app responsive view is so bad. You can't see some buttons to confirm transactions.😪 Not going to lie, the app has come a long way, but QA is not done properly.

Their security measures are a pointless hassle. Why do we need to enter the password and create a pin on the app every time and enable biometrics when it's enabled already? If I have enabled biometrics already, I should be able to log in using that (the whole point of using the app, for convenience), not to enter the password every time and enable biometrics, so useless. And it doesn't show the credit cards unless you keep reloading it, so annoying, worst banking app I have tried honestly.

What’s new

What’s New: Self-Password Reset Through Debit Card

We’ve made resetting your password easier and more secure!

Highlights Of The New Feature:
* Self-Service Reset: No need to call support - reset your password directly through the app.
* Debit Card Verification: Use your active Debit Card to verify your identity instantly.
* Faster Recovery: Get back into your account in minutes with a seamless, secure flow.