Public Safety Services in NEOM

NEOM Company

About this app

My IDs: Store all your badges in one secure hub. No more fumbling through multiple cards or apps. Present your ID with confidence, anytime, anywhere.

Requests: Stay updated in real-time. Track the status of all your requests, ensuring you're always in the know and never left wondering.

Emergency: Your safety is paramount. With our integrated emergency call function, you're always a tap away from assistance, ensuring peace of mind wherever you are in NEOM.

Request ID Flow: Simplifying the way you access NEOM. Initiate, process, and retrieve your IDs effortlessly. It's digital integration made it user-friendly.

PSSN app can also notify you when you approach a security gate and offer to open and present your digital ID with one tap. This feature requires you to allow access to background location during onboarding or in system settings for the app later.

Join the PSSN community and redefine your NEOM experience. We're committed to providing you with continuous updates, ensuring your access to NEOM is as smooth and efficient as possible.

What’s new

Added user business card functionality.
UI improvements for the user digital ID card.
Added ability to send images in the support chat.
Added personal helper type for digital ID request.
Added support for Purchase Order numbers in the digital ID request.