
Chad Deihl
Immediately uninstalled this app when it could t even do the most basic task of sending a text verification code. No wonder there are so many 1*star reviews. These things are supposed to be easy. you should reconsider this entire app or find a different developer because the most basic functions dont work. after reading the other 1 star reviews, I won't be back. let's release an app that doesn't work .. great plan!
Global Id Framework Inc.
August 12, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@usbc.xyz. Your case may help other users if there is a verification deliverability issue in your part of the world.

Jay
Terrible setup process. Only after fully setting up the account did it then tell me that adding credit to it would come with an overseas foreign currency charge because the transaction will be processed in the UK. Why would I do that each time I want to spend money in my own country. Also can't see how to delete / close the account now its setup. It's also supposed to be a global product, but customer service is only available for 8 in every 24 hours. Nah.
20 people found this review helpful
Global Id Framework Inc.
August 11, 2021
We apologize for the difficulties you experienced while registering with us. We're working hard to expand our support in other regions, but are still primarily US focused with Wallet functionality.
If you would like some assistance or additional information, please contact us via care.global.id and we will be happy to help you further.

DuckDuckGo IsMuchBetter
Nonexistent explanation of how to set up the global ID! After you click "Get Started" it takes you to a non-selfexplanatory screen that says "First, let's register your global ID". And there is no explanation of how to do this or what to do next. Or even what a global ID is, or looks like. There's no Setup Wizard, not even a little circular button with the letter "i" to push for more information, nothing! I've checked back a few times after each update to see if they'd fixed it, but nothing.
88 people found this review helpful
Global Id Framework Inc.
August 4, 2021
We apologize for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us via support@global.id and we will be happy to help you further.