
Rick M
Application works well, keeps track of how much food is left, battery level, and when to replace the desiccant filter. My annoyance is every time you start it, it tries to get you to turn on notifications. I checked the app every Friday and don't want constant notifications like, "10 days until your dessicant filter needs to be replaced." There should be an option to turn it off. I have notifications turned off on the app, but that doesn't stop the popup every time you start it.

Billie
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I keep getting logged out of the app, went to log back in today and I'm getting an error message in chinese that translates to service not found. what's that mean? edit: it's working now, I randomly got a notification saying the feeder was empty, opened the app and I had to login but it's working again. Hopefully they were down to fix the login issue.
2 people found this review helpful
HONEYGUARDIAN
April 27, 2025
Dear Customer, We apologize for the inconvenience. A few days ago, due to busy servers, there were issues with inaccessibility or delayed replies, which can have some impact especially when users are using the settings during peak hours. We are gradually optimising the service algorithm and system performance to resolve such issues.

Bethany Dombach
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The app is ok, but could use some improvements. I wish the clock could be changed to 12hr format. Additionally, it gives me a notification that the litter box container isn't installed multiple times a day. It is, and the machine is still working. Additionally, I have to log back into the app every day rather than just stay logged in on my phone.