Ming Hui
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In the past I use to be able to live chat with a human. And it was super useful. The new app does not allow that now. Also, the app just keeps glitching in terms of the accounts it can display. I own 3 accounts with myrepublic. But 1 day I see 3 accounts under the drop-down selection. tmr I see just 1. And it can be a random one too. I logout then login again. Sometimes it works, sometimes not. Even after being able to show 3 accts, suddenly It can just show 1. I don't get it.
6 people found this review helpful
MyRepublic Ltd
September 5, 2024
Thank you for your feedback. Sometimes the system undergoes maintenance, which might be why you didn't see the full list of your subscriptions. We're continuously working to improve the app to avoid this issue in the future. If the problem persists and you keep missing accounts, please let us know by sending an email to app@myrepublic.net.
Kelvin Chia
The application is unable to share the bill. I have attempted to resolve the issue by clearing the cache and reinstalling the application. Unfortunately, I have forgotten my password and am unable to proceed. When attempting to reset my password, I receive an error message stating "Error, please try again later." I have also tried resetting my password through the website, but this was also unsuccessful. Additionally, the contact support feature states that it is available from 9 am to 2 am, but
2 people found this review helpful
MyRepublic Ltd
September 5, 2024
Thank you for reaching out. Could you please check if the login problem has been resolved? If you're still facing issues, feel free to send your login details to app@myrepublic.net, and we'll help you resolve the problem.
KH Loh
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I have multiple mobile lines. Even though it is possible to select different mobile lines in the app, only 1 set of usage details can be seen. It should be a basic requirement to check the usage of different mobile lines. Also, esim not supported on Google Pixel 7 Pro. Found out the hard way after few days trying to get MyRepublic to troubleshoot for me. Disappointed as esim from another Telco is supported on my phone. The application for esim should ask for mobile phone model B4 esim approval