
W ariyo
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Parcel delivery & tracking 👍🏾. Payment is fine when you add funds to the mobile wallet. The bike icon stays on perpetually so you will need to close the app (very annoying, I wasn't sure my delivery setup was complete). It is difficult to correct your contact number. Caution when using wallet for utility payments, you may not get a receipt when making a utility payment if the App freezes. I lost 1,500 but Emailing support resolved this issue, Thank you! 🙂
3 people found this review helpful
GIG Logistics
May 13, 2024
Hi Ariyo, Thank you for your honest review. Please feel free to share your feedback and suggestions with us at info@giglogistics.com.

Gerard C. O.
I have been unable to access my transaction history for 4 weeks now! I call your customer care and they keep saying the app is under maintenance and would be ready in a few days. A few days turned to weeks. Just got a prompt to update and still unable to access TRANSACTIONS! It keeps saying under maintenance. And why would I register with my email, pay and place an order, and you guys don't send receipts to my email? Why?
4 people found this review helpful
GIG Logistics
May 31, 2020
Hello Gerard. The app will be back and better very soon. Please bear with us.

Nike Taylor
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Just as another user said, the data you type in disappears when you try to copy in said data from another app. Complete time waster. Also couldn't reach any of the phone numbers on their Google Business profile. Uninstalled. EDIT: I tried that number 3 times from 7:42 to 8:20am. It said all reps were busy and disconnected me. I didn't try the email because there are so many other logistics companies. Oya Now's app immediately took care of my urgent delivery, and they showed up within 20 min of my placing the order. Instead of posting these boilerplate responses, fix your app and service.
1 person found this review helpful
GIG Logistics
October 8, 2020
Hello Nike. We appreciate your feedback as this allows us improve and provide a better experience for you. Please note that our customer service line 08139851120 is available between 7am and 9pm daily. You can also reach us via email info@giglogistics.com and social media @GIGLogistics. Thank you.