NH스마트뱅킹

농협

About this app

From banking to asset management! Conveniently at once with NH Smart Banking!
(Customer Happiness Center 1588-2100, consultation hours: weekdays 9:00 - 18:00)

[Main services]

■ Personalization main
- You can check your withdrawal account balance, make transfers, and make withdrawal transactions right from the main screen.
- We provide customized information and recommend financial products that are right for you.

■ Large text mode
- You can set the main screen to large text mode and use it for inquiries and transfers in large text.

■ Easy banking
- If you log in with a simple password (6 digits), you can transfer up to 5 million won per day without a security medium.
- We provide contact remittance, Dutch Pay, widget banking, and motion banking services.

■ Open banking
- You can check and transfer not only your Nonghyup account but also other bank accounts.
- You can recharge the balance of another bank account to your Nonghyup account.

■ Asset management
- You can check your asset status at a glance and use asset planning and retirement planning services.

■ Financial product mall
- Non-face-to-face account opening is possible without visiting a branch.
- You can receive recommendations for your own customized products and sign up.

■ card
- You can check your approval history, billing statement, and your card information without installing the card app.

■ Retirement pension
- We provide retirement pension-specific services such as MY retirement pension, personal IRP deposit, reserve management instructions, and management status inquiry.

■ Life/Benefits
- We provide a variety of content including financial tips, senior tips, and fortune telling.
- You can check the excellent customer system, benefits you have received, and NH point information.

■ Authentication/Security
- You can log in easily with your fingerprint or simple password (6 digits) without a complicated joint certificate.
- If you issue a mobile OTP, you can safely conduct financial transactions without a physical security medium.

■ Integrated voice search and consultation talk
- You can easily search Smart Banking menus and contents using your voice.
- If you have any questions, we will always answer your questions through 24-hour consultation.

■ My
- You can check your own smart banking settings, premium customer rating, and benefit information.
- You can go to expiring products, products of interest, preferential coupons, and the product consultation center.

■ Global banking
- Banking services in 9 languages ​​are available through the NH Smart Banking app.
- We provide a variety of services such as personalization, full account inquiry, transfer, overseas remittance, and currency exchange.

The following access permissions are required to use NH Banking services.

[Required access rights]
1. Storage space: Access to device photos, media, and files, used when using services such as storing certificates, saving bankbook copies, and saving transfer confirmation details.
2. Phone number: Verification of mobile phone number for mobile phone identity verification, mobile OTP with access rights to mobile phone status and device information to prevent electronic financial fraud, mobile phone identity verification, version confirmation in environment settings, (re)issuance of NH mobile certificate We use your mobile phone information to connect you to a consultation phone number.
3. Installed apps: Used to check smartphone APP installation information to prevent electronic financial transaction accidents and to detect apps that require attention.
※ In principle, NH Banking does not collect sensitive information that may infringe on the customer's privacy. When necessary, it collects the information with the customer's separate consent and uses it only for the purpose of consent.

[Optional access rights]
1. Location: Access to device location information is used when using services such as finding a branch.
2. Contact: Used to retrieve the contact list before sending a transfer and to send the transfer result via SMS after the transfer is completed.
3. Camera: Access to the photo shooting function is used for image taking, ID card photography, QR code recognition, etc.
4. Microphone: Used for video calls for non-face-to-face real name verification, voice consultation chat, and voice search. [Optional] Biometric authentication: Used to log in (authentication method) and use remittance (simple remittance) services.
5. Biometric authentication: Used to log in (authentication method) and use remittance (simple remittance) services.
6. Notification: Used to receive notifications about deposit/withdrawal, event and benefit information, etc.
7. Nearby device: Used to connect a Bluetooth device when using voice guidance services, etc.

* Required access permission items are required to use NH Smart Banking, and if they are not permitted, use of the service will be restricted.
* You can use the service even if you do not agree to the optional access rights, but there may be restrictions on the use of some functions.

[How to set access rights]
- Settings > Applications > NH Banking > Permissions
- If you are using a smartphone with Android OS version 6.0 or lower, all required access rights can be applied without optional access rights. In this case, if you upgrade the operating system to OS 6.0 or higher and reinstall the app, you can set access rights normally.

NH Nonghyup will continue to do its best to expand services and improve functions.

Ratings and reviews

English UI of the app lacks many features and functionality included in the Korean UI. Korean app developers and whoever hires them are still completely oblivious to foreign users. Lame!

The recent update is very nice. All options are really good. Yet, no option to send previously transacted details to a friend. I know, its due to safety reasons, however, copying or kakao connect would be better. Because once you leave the transaction page, after that you cannot send it to friend or others. Then, we need PC to send the details. It's difficult at times.

Signing up for new accounts isn't working due to the seeming inability of the camera to read my 외국인등록증. Frustrating development from what used to be an extremely smooth app. Edit: The fingerprint and the 핸드폰본인인증 functions suddenly stopped working for no reason. No explanation and no reason for anything to change. This app was fine from 2015-2020 but updates over the past two years have made it literally useless at times.

What's new

기능 관련 업데이트
- 모바일 운전면허증 인증 방식 도입
- 모바일OTP 발급 방식 변경으로 보안성 강화
- 사용성 개선 및 안정화
- 예적금 해지예상일 날짜 선택 화면 내 만기 날짜 선택 버튼 추가
- 모바일 OTP 발급 시 USIM 인증 수단 적용
- 신분증 촬영 인식률 개선
- 큰글모드 이체 프로세스 개선

[필독]
1. 앱 설치가 지속적으로 안되는 경우
휴대폰의 '설정 > 애플리케이션 > Google Play 스토어 > 저장공간' 으로 이동하여 데이터 삭제 및 캐시 삭제 후 재시도 부탁드립니다.

2. 앱 로딩이 지연되는 경우
① 앱 완전 종료
② 스마트폰 네트워크 환경 변경(LTE/WIFI 전환 또는 비행기 모드 접속 후 해제)
③ 스마트뱅킹 앱 재실행 을 부탁드립니다.