
jaseem rameesh
Worst app ever i have used. Always problems with login with PRAN and password. Even after we setting all things. Again it shows invalid password. Then we tries to setting a new password,, it shows that password shouldn't match with last 4 pin. After a lot of unsuccessful attempts,,, my NPS account became locked. Thank u NPS for your valuable service. If u couldn't able to do the service in a better way,,, don't try it again.
Protean eGov Technologies Ltd.
September 4, 2025
Hi jaseem, we're sorry for any inconvenience you've experienced. Please email us at mynpsassist@proteantech.in with your PRAN and contact details, or log a grievance here: https://cra-nsdl.com/CRA/cgmsMenuOnloadForSub.do.

Mukesh Arya
i wanted to give zero, but posting needs at least one star. what happened to the app. for the last an hour or so, I've been trying to make payment to my nps account. but either the app is not redirecting properly or the transaction is getting failed. it was far easier and better managed earlier. pls resolve asap.
Protean eGov Technologies Ltd.
September 8, 2025
Hello Mukesh, we sincerely apologize for the payment issues you're experiencing with the NPS app. We understand your frustration with the transaction failures and redirection problems. Please log your query at https://www.npscra.nsdl.co.in/Log-your-grievance.php along with PRAN and Contact details. Rest assured, our team will address your concern.