The Co-operative Bank (NZ)

3.9
2.04K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Jump into an intuitive mobile app packed with personalisation and money management features.

Everyday banking
Make payments and transfers, check balances, manage your cards and more - right from the palm of your hand. Turn on Quick Access and you’ll be able to see chosen accounts' balances and make quick transfers without even having to log in (handy if you’re in a rush at the checkout line).

Customisation
Nickname accounts and choose their colour themes to identify them easily at a glance. You can even personalise accounts by adding your own background photos.

Stay on track
Set up alerts to get notified when important payments come in, or when your balance goes below your chosen amount. You can add goals to your savings accounts and we’ll show you your progress.

Accessibility
Our app is built to support native accessibility features. If you’ve increased text size, added high contrast to colours or changed your phone to dark mode, our app will recognise your choices and work with them. If you’re having trouble using our app, please get in touch with our support team for help or feedback 0800 554 554.

Not a customer?
Download our app to get started. You’ll be able to apply to join us from there.

Important information:
- Our app won’t work offline, you’ll need mobile data or a secure Wi-Fi network to use it.
- Downloading the app is subject to our Digital Services Terms and Conditions and our General Terms and Conditions, available at http://www.co-operativebank.co.nz/terms-and-conditions.
Updated on
Sep 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
1.94K reviews
William Rado
September 2, 2024
Due to unexplained withdrawals from my accounts and reporting these issues, and no reply from the call center. It's unsettling to speak with someone who can't understand English, let alone trying to get reimbursed. Nothing sorted for over 3 months.
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Walker Family
October 1, 2024
Why do I feel like this app needs an up day every month. How much information do u receive when I update? So it turns out this app works fine if you don't update it at all, I gess they still want my money .
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The Co-operative Bank (NZ)
May 31, 2024
Thank you for your feedback. The recent update was necessary to ensure the app continues functioning smoothly. To stop seeing the prompt about the update, please update your app. This is a one-time update, not a weekly occurrence. We typically enhance the app with monthly updates. We appreciate your understanding and support. ^Anita
Carlene Davey
September 20, 2024
When it goes back to something I can read at the top of my screen I might change my rating but I'm not happy about the language change on my app.
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What's new

You'll notice a new look and feel in the app, as we've updated some visual brand elements. We've improved our everyday and savings account opening process too, and continued with our usual bug fixes and general improvements.