Chelsea Heller
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I use to really like it, but they had this big update that took ages. Since then, I can't trust what it says I have in my account, and things tend to show up all at once in a cluster after days. I've had to call to deal with overdraft fees because of it. On top of that their credit payment for their card went off app, then back on to loans, just making it confusing and getting rude about it when I called. Their statements also have been a issue and feels.like they just missed a step. It's a mess
7 people found this review helpful
One Nevada Credit Union
February 13, 2024
Hi Chelsea- We are sorry to hear of your negative experience. Please email us at chat@onenevada.org with more details of your issues. We'd love to help you troubleshoot.
Brii Scofield
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Edit: Developer reached out and explained that in order to see transactions you need to enable KeepTrack. Having done that, I'm now able to see transactions without clicking on them individually. So there's that fix. Added 2 stars. Now, just waiting for them to update how long it takes to load everything. Original Review: So bad. The pages take forever to load. Nothing is intuitive or user friendly. This upgrade is a whole joke.
1 person found this review helpful
One Nevada Credit Union
July 10, 2023
Hey there - We are sorry to hear this and would like to help. Please email us at chat@onenevada.org so that we can find a resolution for you.
Alexandria Ludwig
Not really sure how I feel about the new app. It's not easy to access for bill pay or to even edit a payment that is still pending to be paid. I tried to edit and it just gives you the payee to edit. Then I clicked on the pending payment after I searched and it looked like it edited it, but it just made a seperate payment. So I ended up having 2 different payments for one account and had to go in and delete 2nd. Nightmare!!!!!! Fix this please.
9 people found this review helpful
One Nevada Credit Union
July 24, 2023
Hey there - We are sorry to hear this and would like to help. Please email us at chat@onenevada.org so that we can find a resolution for you.