
Savannah Rose
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Still takes forever to refresh, and now you have to sign back in each time you open the app. Terrible update. Whatever you did with the last update has broken this app. It never refreshes so I can change the temperature or lock the doors. It's incredibly slow to respond to menu selections, when it responds at all. It's completely useless. I haven't successfully refreshed the page in 2 weeks.
4 people found this review helpful
Progress Residential
February 3, 2026
Thanks for sharing your perspective. We’re actively improving the app based on resident input. For assistance or feedback, please reach out to support@rentprogress.com

Riley Davis
Moved in a year ago, and it worked perfectly on my rooted phone. Recently decided to return to stock, and now it's refusing to work claiming my phone is rooted. And in case anyone thinks it's some residual root stuff left over, the Citi Bank app properly detected when I was rooted and would not allow me to use biometrics, but it now doesn't complain and does allow biometric login. I'll trust the one that *did* detect properly over the one that didn't.
6 people found this review helpful
Progress Residential
July 19, 2023
Thank you for your feedback. We apologize for your experience. Please reach out to support@rently.com and we will work to resolve this.

Echo
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Not working correctly at all!! after signing in I've tried changing thermostat and have tried unlocking/locking door. Screen just loads and loads. I've tried while being connected to wifi and not connected to wifi. App used to work perfectly fine prior to update!
Progress Residential
March 6, 2026
We would welcome more context if you're open to sharing. Our support team is available at support@rentprogress.com.