![](https://play-lh.googleusercontent.com/a-/ALV-UjUBHMPsWTZnwWkZ9qGWFepuKYMHHA51HI60kmLPCqv-zlRTKZRN=s32)
Evan S.
So I go to the butcher after work and get hit with "update your app" for 1 sec then the app closes forcefully. I think sure, fine, maybe I forgot to update the app. When I update the app (while still waiting at butcher), I am not in my account anymore! Infuriating. Lucky me remember my client code, cool, another 2 min of fighting the smart id to let me in. Now finally, usually I pay with my phone with this app. After an update not only the function didn't work, BUT my language settings are off
Skandinaviska Enskilda Banken AB (publ)
June 14, 2024
We invite you to write your question in the Internet bank section: Messages or call the Customer Center 26668777, so we can check information.
![](https://play-lh.googleusercontent.com/a-/ALV-UjWToONdPqz3maTgbQbWkakf3C8N5xJ2RxthFPSQVRXjgd8PzE-M=s32)
Kristaps Vidzemnieks
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After the last update widget option on Samsung S10 plus is no longer available. Hopefully it's just not for long time otherwise it would be really unsatisfying not being able to quickly check the account balance.
6 people found this review helpful
Skandinaviska Enskilda Banken AB (publ)
March 11, 2024
Thank you for your opinion, it is important to us. At the moment, we will evaluate customer needs, feedback and demand, we may restore the availability of the widget in the SEB app.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUQlx2OuLmys0i3pgS5ipbQsE_1O8l6oQtYYa1DpNegd41yvX9Z=s32)
Oļegs Gančevs
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Since I switched to a new phone, Samsung S21 Ultra, fingerprint reader gets deactivated in the app without obvious reason. I get a message "try again after 30 seconds", but nothing changes. And then once in a while it can be activated back. I have not changed my routine in app usage and I have the latest OS version, which means that problem is in the app itself. Update: Did you even read my commment or just copy/pasted standard reply when you don't know what to do :)?
Skandinaviska Enskilda Banken AB (publ)
February 21, 2019
Check the Android version of your device and update it to the latest if available. Also check the notification settings in your phone to see whether SEB Latvija mobile app can send notifications.