IMS Mobile(Merchant Point)

3.7
2.27K reviews
100K+
Downloads
Content rating
Everyone
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About this app

IMS Mobile(Merchant Point) by Fiserv payment acceptance, and for raising service requests with ease and convenience.

Logging into the App: Once you download the app from App store, please register by entering your Terminal ID/Merchant ID/Mobile Number and generate a TPIN. A One-Time Passcode (OTP) will then be sent to your registered mobile number, which you will need to key into the app to set a TPIN or password based on your preference.

mCommerce Features: Our mCommerce menu empowers you to accept multi-form-factor payments such as Unified Payments Interface (UPI), Bharat QR and SMS/email invoicing, ensuring you will never miss a sale.

Self Service Features: Using the self-serve menu, you can raise multiple service requests, including paper roll requests, terminal-related requests, with ease and convenience.

For more information, please contact us at on 1800-102-1671/1800-266-6545.
Updated on
Oct 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.6
2.21K reviews
Saikrishna Reddy Raghupathi
December 14, 2024
Un reliable. Every time asking for mid and tid. Not lot of information available to help merchant to track the transaction on daily basis. Please update the UI or atleast show the transaction on the main menu. And have MIS report right beside it. This is not at all helping merchant to get the insight of their business transaction. Need alot of improvement. Make user friendly. Competitor are good at making Software for merchant. There is what's app notification for every transaction.
4 people found this review helpful
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First Data Powered
December 16, 2024
Dear Valued Client, We sincerely regret the inconvenience caused. Request you to provide us more details by writing at MerchantResponse@fiserv.com mentioning your MID, TID, contact number and problem faced. Your concern will be taken up on priority. Regards, Fiserv Merchant Services.
Pankaj Bhatia
May 22, 2025
Very poor customer service. they never try to resolve any issues. i have raised wrong commitment issue from past 3 months. still they are unable to resolve the issue. evem they had issued 2 machine without my consent. they were charging me for 2 machine. after 3 months of efforts they closed my fake issued machine and removed the charges. still fake commitment charges levied on my unused machine. even they had attached an unknown email to my account. it's corrected today after 3 months of effort
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First Data Powered
May 23, 2025
Dear Valued Client, We sincerely regret the inconvenience caused. Request you to provide us more details by writing at MerchantResponse@fiserv.com mentioning your MID, TID, contact number and problem faced. Your concern will be taken up on priority. Regards, Fiserv Merchant Services.
T.S Fidaally & Co Chennai
October 17, 2022
The sales person promised zero processing charges and monthly rental. There would be no charges whatsoever, he had said. Suddenly thousands of Ruppees were being debited to my account under the heading installation charges and some recovery charges etc. etc. Their customer care number cannot be accessed at any given time. Do not go in for this swiping machine. UPI services are better.
31 people found this review helpful
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First Data Powered
October 17, 2022
Dear Valued Client, we sincerely regret the inconvenience caused! Request you to provide us more details by writing at merchantresponse@fiserv.com mentioning your MID, TID contact number and problem faced. Your concern will be taken up on priority. Regards, ICICI Merchant Services.

What’s new

Bug fixes
Improved app stability

App support

Phone number
+9118001021671
About the developer
FISERV INDIA PRIVATE LIMITED
r.sathiyamoorthy@fiserv.com
Ground, First, Second and Third Floor, Trion Business Park, Nagar Road, Vadgoansheri, Pune, Maharashtra 411014 India
+91 95004 60193